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Retail Bootcamp 2019

31 July - 2 August
Conference venue - Pullman Hotel Albert Park map 
Accomodation - Mercure Hotel Albert Park map

  Awards Nominations

Payment plans available

Developing the ultimate Healthcare Heroes

Your retail managers and assistants make an impact on the lives of mums, dads, their children and their grand parents in your community every day. 

With your community relying on your staff for dependable advice and genuine care for their wellbeing, and with healthcare needs and trends changing rapidly we want to help your retail managers and assistants be the ultimate healthcare hero today and tomorrow.

This year’s Retail Boot Camp will look at how to harness your retail manager's or assistant's strengths and explore areas of growth.  To help them be the ultimate healthcare hero the program will focus on:

  • Passion for people – providing genuine care that makes a difference
  • Keeping your store at its best – how to plan for success
  • Achieving results – goal setting and measuring performance

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How Retail Boot Camp will improve your pharmacy

Our 2019 program aims to help your retail staff:

  • Understand where your pharmacy sits against other member pharmacies in Pharmacy Alliance, so you can measure your success
  • Learn new initiatives and ideas from their peers in other pharmacies
  • From the Pharmacy Alliance team, learn tried and tested merchandising, promotional and marketing plans to increase overall sales, increase average customer basket and increase customers

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Our money back guarantee

We guarantee that if your staff member does not return to your pharmacy with a high level of enthusiasm, new ideas, new skills, new knowledge, and a desire to implement new initiatives, we will refund their registration fee.

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Venue and Accomodation

Retail Boot Camp sessions will be held at Pullman Hotel Albert Park and accommodation is at the Mercure Hotel, adjacent to the Pullman Hotel. 

The Pullman and Mercure Hotels are located across from Albert Park Lake, near St Kilda, the Chapel Street precincts, the Melbourne CBD and Port Melbourne, Pullman & Mercure Melbourne Albert Park is one of the city’s best-located hotels for exploring Melbourne’s dynamic and cosmopolitan city.   

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Draft Program


Wed 31 July

11.00pm – 12.30pm

Delegate Registrations & Lunch

12.30pm – 1.00pm

Welcome | Darren Dye, CEO


Why we need you to be a healthcare Hero: A pharmacy owner perspective | Simon Reynolds, Managing Director

1.30pm – 2.00pm

Best of breed – what great looks like in our pharmacies | Natalie Carroll, GM Operations & Compliance

2.00pm – 2.30pm

Helping Australians stay healthy – the difference between needs and trends| Nimfa Martinez, GM Marketing

2.30pm – 2.45pm

Afternoon Tea

2.45pm – 3.15pm

Making merchandising easier| John Campbell, EGM Procurement

3.15pm – 4.15pm

Getting things done fast - Using the right tools to get more done in your day: planograms, promotional plans, reports | James Morton, GM Operations Membership

4.15pm – 5.30pm

Keynote: Who can you be | Michelle Bridges, Founder 12WBT, Author & Fitness Personality

5.30pm – 8.30pm

Supplier Village Welcome Party | A taste of Melbourne Food Trucks & Drinks


Thu 1 Aug

9.00am – 10.00am

Planning for success – merchandising, core range, KVIs, promotions| John Campbell, Executive General Manager Procurement

10.00am – 10.30am

Morning Tea

10.30am – 11.45am

Hero Category Session 1

11.45am – 12.45pm


12.45pm – 2.45pm

Hero Category Session 2

2.15pm – 2.45pm

Afternoon Tea

2.45pm – 4.45pm

Hero Category Session 3


Gala Dinner – Stokehouse, St Kilda


Fri 2 Aug

8.30am – 9.00am

It’s all about team: setting goals for you and your team| Natalie Carroll, GM Operations and Compliance

9.00am - 9.45am

Keynote: Making people do stuff - maximising every interaction to influence action | Bri Williams, Behavioural Economics Expert & Author


9.30am – 10.30am

Making change happen – influencing your team, your pharmacy owners and your customers| Samantha Daniele, HR Manager

10.30am – 10.45am

Morning Tea

10.30am – 11.30am

Our pharmacist-led culture: Linking the dispensary and retail| Sam Odgers, Pharmacy Business Manager

11.30am – 12.15pm

How to make marketing work for your pharmacy | Nimfa Martinez, GM Marketing

12.15pm – 12.45pm


12.45pm – 2.00pm

Planning for success together | James Morton, GM Operations (Memberships)


How you will be a healthcare hero: what to do when you get back to your pharmacy| Natalie Carroll, GM Operations and Compliance

3.00pm – 3.30pm

Afternoon Tea & Departures

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Registration and Accomodation Packages

Registration Fee:
Includes all conference sessions plus Supplier Village Welcome Party & Gala Dinner at Stokehouse

  • Early Bird: $395 inc GST | BOOK AND PAY BY 30 June
  • Standard:  $495 inc GST

Mercure Hotel Accommodation Packages:

  • Single Accommodation with Breakfast for 1 Person for 2 Nights: $422 inc GST
  • Single Accommodation with Breakfast for 1 person for 3 Nights: $633 inc GST
  • Twin Accommodation with Breakfast for 2 People 2 Nights: $483 inc GST
  • Twin Accommodation with Breakfast for 2 People 3 Nights: $723 inc GST

Flights and transfers can be booked via email with our event organiser, TAG Events.

Take advantage of our Payment Plan

If you register in





1st Instalment

2nd Instalment

3rd Instalment



1st and 2nd Instalment

3rd Instalment

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31 July to 2 August

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