Our News
The truth about customer loyalty.
Posted on
The truth about customer loyalty.

“The key drivers of consumer behavior have traditionally been value, convenience and experience. Looking ahead, brands and retailers need to also consider choice, purpose and privacy if they are to earn their customers’ loyalty.”

 

Paul Martin Head of Retail, KPMG in the UK

For interesting insights, read KPMS International’s The Truth about Customer Loyalty survey report here.

 

#bettertogether #localhealthmatters #independentpharmacy #healthcareheroes #customerloyalty

Our News
The importance of customer loyalty.
Posted on
The importance of customer loyalty.

Customer loyalty is the act of choosing one business’s products and services consistently over that of their competitors. When a customer is loyal to one business, price or availability is not their primary driver. 

They would rather pay a little more to ensure they receive the same quality service and products they have become accustomed to.

It is therefore critical to spend time to collect enough customer data to get a reliable picture of your customer loyalty.

 

Read more here.

 

#bettertogether #localhealthmatters #independentpharmacy #healthcareheroes #customerloyalty

 

Our News
2021 Winter Group Buy.
Posted on
2021 Winter Group Buy.

Following the success and the simplicity of execution for the Allergy Group Buy in 2020, Pharmacy Alliance will be adopting the same philosophy for the 2021 Winter Group Buy. 

This means that there will be no upfront ordering and allocations required. Pharmacy Alliance will complete a single order on behalf of all pharmacies, and then offer members a two-tiered, discount model that will remain in place until stocks are exhausted.

 

With most manufacturers currently out selling their 2021 winter seasonal deals, we are summarising all these deals and working with manufacturers to obtain commitments on deals that will be available.

 

Pharmacies eligible to participate will include all current catalogue members, Allergy Group Buy members, and members >80% OTC compliance in allianceiQ.

 

We request all members to hold off on placing their 2021 Winter commitments directly with manufacturers and we will detail our entire program in Alliance Link 708 in March 2021.

 

More information soon.

Our News
5 ways to manage your mental health during COVID-19.
Posted on
5 ways to manage your mental health during COVID-19.

During a situation like the COVID-19 pandemic, it is easy to feel overwhelmed and worried. Identifying ways to manage your mental health is crucial. If you have a pre-existing mental health condition, these recommendations are especially important. If you have appointments with a therapist or doctor, keep them.

You may experience increased feelings of anxiety, powerlessness, impatience, irritability, or frustration. You may also feel uncertainty about the future or worry about isolation amidst rapidly changing schedules and social plans.

 

While all these feelings are normal, there are several ways you can increase your resilience during this time:

  • Take a break from the news.
  • Take care of your body.
  • Plan for coping with a potentially sudden drop in social contact and interaction.
  • Create a new, adapted schedule taking cancellations into account.
  • Do a “worry drop.”

 

For the full article, click here.

 

Source: Michigan Health, Wellness & Prevention 2020

Our News
Our future pharmacists are our future healthcare heroes.
Posted on
Our future pharmacists are our future healthcare heroes.

Pharmacy Alliance’s core mission is to create healthy communities by being better together.

Our pharmacists are highly regarded for the important role they play in delivering local community health services and advice – particularly within rural areas.

 

Our InternLab program is designed to help pharmacy interns transform their passion into becoming the healthcare heroes of tomorrow.

 

Want to know how the program can offer all the support you need to be a leader in community health? Click here

Our News
Reflect. Respect. Celebrate. Australia Day 2021.
Posted on
Reflect. Respect. Celebrate. Australia Day 2021.

Pharmacy Alliance acknowledges and celebrates the success of all Australians.

We also acknowledge the frontline workers who showed grit and determination during the recent challenges we have faced as a nation.

 

Australia Day 2021 is a time to reflect, respect and celebrate.

 

Learn more by clicking here or watch The Story of Australia

 

Australia Day – Support Team availability

 

With Australia Day falling on Tuesday 26 January 2021, we have made the decision to close the Member Support Office on Monday 25 January 2021 and Tuesday 26 January 2021. Skeleton staff will be available to support members, if required.

 

#bettertogether #healthcareheroes #independentpharmacy #australiaday2021

Our News
Enhance your pharmacist career with our InternLab program.
Posted on
Enhance your pharmacist career with our InternLab program.

Structured from January to November each year, InternLab not only support interns to pass their important registration exams, but also to build on their individuals strengths, skills and personality to grow personally and professionally.

Apart from study resources and practice exams, InternLab has many other beneficial offerings, including monthly webinar learning sessions, and introduction to pharmacy business coaching.

 

Find out how InternLab can support you here.

Our News
Develop your real-world pharmacist skills beyond clinical knowledge.
Posted on
Develop your real-world pharmacist skills beyond clinical knowledge.

For many young pharmacy students, their internship is a year of growth with the added emphasis on maintaining a work-life balance while working full-time and studying outside of those hours.

It is a challenging time, and an intern support program can help alleviate these challenges.

 

Created by experienced pharmacists at Pharmacy Alliance for our future pharmacists, InternLab will help interns accelerate the growth of real-world pharmacist skills beyond clinical knowledge through experience-based peer-to-peer learning both online and face-to-face.

 

Find out more of Interlab program here.

Our News
Explore. Dream. Discover. Welcome 2021.
Posted on
Explore. Dream. Discover. Welcome 2021.

As we welcome 2021, we would like to acknowledge our Pharmacy Alliance team, pharmacy members, and suppliers.

The time has come to start a new chapter, and we are looking forward to continuing our journey together to building healthier communities.

Let’s explore, dream big and discover new opportunities in 2021 and make it better together.

Our News
Pharmacy Alliance partnership with Weejah.
Posted on
Pharmacy Alliance partnership with Weejah.

Pharmacy Alliance, Australia’s largest independent pharmacy network, is partnering with Weejah, a technology platform that matches the needs of the most vulnerable members of Australian communities to local carers who can provide much needed support services.

Currently, aged and disability care programs return 30% of Government funding as support cannot be aligned to where and when there is a demand.

 

Simon Reynolds, Pharmacy Alliance Managing Director, said “In Australia 1 in 6 people are over the age of 65.  For these members of our community, providing support with daily activities allows them to live in their homes for as long as possible and leads to a much better and happier life without the risk of losing their independence.  The partnership with Weejah is a great opportunity for our network of almost 800 pharmacies to support the most vulnerable members in our local communities.”

 

Weejah CEO Andrew Cronan said “Working with Pharmacy Alliance at grassroots level in local communities and supporting their customers to stay at home as long as possible gives us the best of both worlds – a physical location with a digital platform allowing government funding to be allocated to those that it has been intended for.”

 

Pharmacy Alliance is working with Weejah to introduce this new technology platform to their network of pharmacies in early 2021 as an important initiative to continue to create healthier communities. 

 

Member pharmacies are able to register their interest via the Pharmacy Alliance website and a Weejah representative will follow-up with the necessary program information.

 

Pharmacy Alliance and Weejah – looking after  Australia’s vulnerable community members.