Our News
Reflect. Respect. Celebrate. Australia Day 2021.
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Reflect. Respect. Celebrate. Australia Day 2021.

Pharmacy Alliance acknowledges and celebrates the success of all Australians.

We also acknowledge the frontline workers who showed grit and determination during the recent challenges we have faced as a nation.

 

Australia Day 2021 is a time to reflect, respect and celebrate.

 

Learn more by clicking here or watch The Story of Australia

 

Australia Day – Support Team availability

 

With Australia Day falling on Tuesday 26 January 2021, we have made the decision to close the Member Support Office on Monday 25 January 2021 and Tuesday 26 January 2021. Skeleton staff will be available to support members, if required.

 

#bettertogether #healthcareheroes #independentpharmacy #australiaday2021

Our News
Enhance your pharmacist career with our InternLab program.
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Enhance your pharmacist career with our InternLab program.

Structured from January to November each year, InternLab not only support interns to pass their important registration exams, but also to build on their individuals strengths, skills and personality to grow personally and professionally.

Apart from study resources and practice exams, InternLab has many other beneficial offerings, including monthly webinar learning sessions, and introduction to pharmacy business coaching.

 

Find out how InternLab can support you here.

Our News
Develop your real-world pharmacist skills beyond clinical knowledge.
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Develop your real-world pharmacist skills beyond clinical knowledge.

For many young pharmacy students, their internship is a year of growth with the added emphasis on maintaining a work-life balance while working full-time and studying outside of those hours.

It is a challenging time, and an intern support program can help alleviate these challenges.

 

Created by experienced pharmacists at Pharmacy Alliance for our future pharmacists, InternLab will help interns accelerate the growth of real-world pharmacist skills beyond clinical knowledge through experience-based peer-to-peer learning both online and face-to-face.

 

Find out more of Interlab program here.

Our News
Explore. Dream. Discover. Welcome 2021.
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Explore. Dream. Discover. Welcome 2021.

As we welcome 2021, we would like to acknowledge our Pharmacy Alliance team, pharmacy members, and suppliers.

The time has come to start a new chapter, and we are looking forward to continuing our journey together to building healthier communities.

Let’s explore, dream big and discover new opportunities in 2021 and make it better together.

Our News
Pharmacy Alliance partnership with Weejah.
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Pharmacy Alliance partnership with Weejah.

Pharmacy Alliance, Australia’s largest independent pharmacy network, is partnering with Weejah, a technology platform that matches the needs of the most vulnerable members of Australian communities to local carers who can provide much needed support services.

Currently, aged and disability care programs return 30% of Government funding as support cannot be aligned to where and when there is a demand.

 

Simon Reynolds, Pharmacy Alliance Managing Director, said “In Australia 1 in 6 people are over the age of 65.  For these members of our community, providing support with daily activities allows them to live in their homes for as long as possible and leads to a much better and happier life without the risk of losing their independence.  The partnership with Weejah is a great opportunity for our network of almost 800 pharmacies to support the most vulnerable members in our local communities.”

 

Weejah CEO Andrew Cronan said “Working with Pharmacy Alliance at grassroots level in local communities and supporting their customers to stay at home as long as possible gives us the best of both worlds – a physical location with a digital platform allowing government funding to be allocated to those that it has been intended for.”

 

Pharmacy Alliance is working with Weejah to introduce this new technology platform to their network of pharmacies in early 2021 as an important initiative to continue to create healthier communities. 

 

Member pharmacies are able to register their interest via the Pharmacy Alliance website and a Weejah representative will follow-up with the necessary program information.

 

Pharmacy Alliance and Weejah – looking after  Australia’s vulnerable community members.

Our News
Australians love being rewarded for loyalty.
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Australians love being rewarded for loyalty.

Did you know that 59% of Australian consumers believe businesses need to have a loyalty program in place in order to keep them satisfied and loyal?* 

 

Did you know that 89% of Australians over the age of 18 are enrolled in at least one loyalty program?**

Healthy Rewards is a loyalty and rewards program that gives your customers a compelling reason to choose your pharmacy over your competitors.

 

Healthy Rewards allows you to give immediate rewards, as well as communicate directly to key customers, based on their demographic and purchasing patterns.

 

The program has built-in loyalty communications (welcome, birthday and key promotional emails) ensuring you communicate with your customers regularly.

 

Benefits of Healthy Rewards for your pharmacy:

  • Overcome margin squeeze created by discounters and PBS changes.
  • Increase spend per visit and improve customer loyalty to your pharmacy.
  • Gain a better understanding of what your customers want by analysing key trends and purchase patterns.
  • Develop a strong customer database to help drive retail decisions and enable effective and targeted marketing campaigns.
  • The ability to influence your customers’ purchases.
  • Increase average spend per customer.
  • Increase frequency of visitation.

 

Need more information? We’re here to help. Talk to your Pharmacy Group Manager today, email us or visit the Member Support Hub.

 

Source:

*Actual Healthy Rewards data as at November 2020.

**For Love or Money May 2019 research.

Our News
No ticket. No purchase.
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No ticket. No purchase.

Did you know that 19% of customers will not purchase a new product without a ticket and 25% will not purchase it if has no price either?

Well presented tickets will improve your customer’s overall shopping experience and perception of your pharmacy.

 

Ticketing standards ensure value messaging is clear and consistent throughout your pharmacy.

 

Need more information? We’re here to help.

 

Talk to your Pharmacy Group Manager today, email us or click here

Our News
Increase sales effectiveness with Alliance Ticketing.
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Increase sales effectiveness with Alliance Ticketing.

Why do you need ticketing? With no change to product type or price, ticketing alone increases sales effectiveness by 35%.

A member pharmacy in the Northern Beaches achieved significant sales uplift following the introduction of new ticketing in May 2019.

 

After re-arranging some of the scheduled departments and launching ticketing on all Chemists’ Own products, the pharmacy recorded a substantial increase in sales in compared to the same period (May – December) of the previous year.

 

Need more information? We’re here to help.

 

Talk to your Pharmacy Group Manager today, email us or click here

Our News
InternLab Intern of the Year 2020.
Liam Diep
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InternLab Intern of the Year 2020.

INTERLAB INTERN OF THE YEAR 2020

TRI LAM (LIAM) DIEP

HILLARYS COMMUNITY PHARMACY – PERTH, WA

Pharmacy Alliance’s InternLab program offers pharmacy students the support they need to be a leader in community health. With everything from exam support to business skills coaching and leadership training, our experienced pharmacists help them prepare for life in a real-world community pharmacy.

 

Our passion is to create healthy communities by being better together. Our pharmacists are highly regarded for the important role they play in delivering local community health services and advice – particularly within rural areas.

 

InternLab is a structured development program that accelerates the development of pharmacist skills beyond clinical knowledge. We appreciate that the intern year required by a pharmacist can be hard work, and through our Intern of the Year Program, we celebrate the efforts of our future leaders.

 

Why Liam wanted to become a pharmacist

 

Liam chose the profession as he admires the professionalism pharmacists hold when practising, and believes a healthy life starts with the correct, effective, and safe use of medications. As pharmacists are the medication experts, he believes pharmacists are the first-line health professionals people come to for health advice. Such expertise facilitates the relationships pharmacists can form with patients and allied health professionals.

 

What Liam enjoyed about his internship

 

Liam enjoyed being on the front-line and being exposed to as many scenarios as possible to hone his professional skills. This included sharpening up on his communication skills and confidence when it comes to interacting with patients. Another thing he enjoyed was increasing his knowledge about pharmacy business management – an aspect that was not particularly well covered at university.

 

Liam’s biggest achievement / challenge during the internship

 

The most challenging aspect of his internship was communication. Liam believes this is an essential element by which our medication knowledge is delivered to patients. With support from his colleagues, he gradually honed such skills and as he is now, believes communication is something that pharmacists must continuously refine to ensure the best interaction with their patients.

 

His future plans

 

For the next few years, Liam intends to keep working as a competent pharmacist to gain more valuable experience. In the next 3 – 5 years, he aspires to work as a Pharmacist Manager, and then start looking into owning his own pharmacy.

 

To learn more about InternLab and internship opportunities, click here.

Our News
Buying decisions are made at the shelf edge.
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Buying decisions are made at the shelf edge.

Did you know that 70% of buying decisions are made at the shelf edge?

Tickets direct customers to the products you want them to buy and direct customer decisions at the shelf edge.

 

Ticketing standards ensure value messaging is clear and consistent throughout your pharmacy.

 

Need more information? We’re here to help.

 

Talk to your Pharmacy Group Manager today, email us or click here